We, HealthWave Co., LTD. (“HealthWave,” “we,” “us,” or “our), believe your privacy is very important..
1.We inform you of the personal information that will be collected, and seek your consent to collect, use, or disclose your personal information.
2.We identify the purposes of use for collecting your personal information.
3.We collect only information that is necessary to carry out the identified purposes of use.
4.We use or disclose your personal information only for the purposes for which it is collected, except with your consent or as required or permitted by law, and we will keep your information only as long as necessary to fulfill those purposes.
5.We endeavor to make sure that your personal information is accurate, complete, and up-to-date.
6.We protect your personal information by appropriate security safeguards.
7.We make our policies and practices for the handling of your personal information as transparent as possible.
8.You will have access to your personal information and will be able to correct your personal information as appropriate.
3. Types of Information We Collect
a.What Information Does HealthWave Collect?
To provide you the Service, HealthWave collects and uses the following types of information:
i.Information for Account Creation and Registration
When you register with us and create a HealthBreeze account to use the HealthBreeze App, HealthBreeze will ask you to provide your telephone number. This information is necessary because we send text message via SMS to phone number provided as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of or abuse of the Service.
ii.Your Profile information
When you register with us and create a HealthBreeze account to use the HealthBreeze App, HealthBreeze will ask you to provide your Profile information (Profile photo / Name / Profession / License number / Specialty)
iii.Team Profile information [OPTIONAL]
When you create a Team account to use the HealthBreeze App, HealthBreeze will ask you to provide your Team Profile information (Team name / Team profile photo / Contact information)
iv.Device Information and Access Logs When You Use Our Service
When you use the Service or visit our Website, we may obtain and maintain certain electronic identification or log data from your mobile device or personal computer such as: OS type, IP address, browser information including type and language settings, device identifier or mobile application identifier.
This information is necessary as part of our ongoing efforts to detect and deter unauthorized or fraudulent use of or abuse of the Service, as well as to provide you and optimize the Service for your environment.
b.What Other Information Might HealthWave Collect?
To improve your experience when using the Service, we provide additional functionalities, including the ability to access your HealthBreeze account from multiple devices, help you find your team members, or help you enjoy the Service more. If you choose to use such functionalities or your HealthBreeze account on multiple devices, we may ask you to provide following types of information:
i.E-mail Address [OPTIONAL]
You may want to access your HealthBreeze account from multiple devices (“Multiple Device Login”) or to transfer your HealthBreeze account from one device to another (“Account Transfer”). If you wish to enable the Multiple Devices Login or to transfer your HealthBreeze account to a different device, you will need to provide your email address and a password, so that we may associate these devices with your HealthBreeze account.
Please note that, if you change your mind later and decide you no longer wish to provide your 1email address, you can at any time remove it in “Settings” > “Account” menu in the HealthBreeze App.
If you wish to protect your HealthBreeze account, you set a Passcode in “Settings” > “Passcode Lock” menu in the HealthBreeze App.
iii. Telephone Numbers of Your Team Members [OPTIONAL]
You may wish to invite colleagues to your team to facilitate your education purpose. If you wish to invite your colleagues, you can invite them in “Manager Menu” > ”Add Member” with their phone numbers. You can at any time change your mind and delete the member from your team in “Manager Menu” > ”Manage Member” If you do so, the information you provided by this feature will be deleted.
iv.Location Information [OPTIONAL]
To use HealthBreeze App, you are not required to provide your location information (“geolocation”). However, we provide features that utilize geolocation for your convenience and to improve your user experience:
If you create your “Team”, you can add contact information with Team address.
When you use map menu, we will obtain geolocation via your mobile phone so that we can provide information about your team address.
In other cases where we collect or use your geolocation data in an additional separate service, we will make sure that we provide notice and/or obtain your consent.
v.Contact Information for Customer Support [OPTIONAL]
There may be occasions where you wish to contact us to seek customer support service. If you contact us via our Contact Form or by other means, we may obtain and maintain any information you choose to provide, including your name, contact info such as your email address, phone number, as well as information about your mobile device or personal commuter such as device type, and OS type. We will use this information to address and investigate the issues you have forwarded to us, to provide you support, and to improve our customer support service.
vi.Contact Information for Promotional Events and Customer Surveys [OPTIONAL]
If you choose to participate in promotional events or surveys that HealthWave offers from time to time, we might ask your contact details (e.g., name, mailing address, phone number, email address, gender and date of birth, etc.) to administer the event, such as to confirm participation eligibility for the event, to enable you to fill out a questionnaire, to conduct to deliver the prizes to you.
vii.Payment Information [OPTIONAL]
If you choose to purchase or use a fee-based service and pay for such service by means other than in-app purchases via App Store or Google Play, we may collect your credit card information. We will use your credit card information only to process your purchase or use our fee-based service. Please note that, we will not retain your credit card information because your credit-card settlement will be handled by appropriate payment agencies.
c.What About Information I Create About Myself and Share With Others?
i.User-Generated Content [OPTIONAL]
In addition to the information describe above, you may choose to create “user-generated content,” such as your profile information (i.e., Your display name / Team name / Team profile, etc.), HealthBreeze video list you choose to send. You may choose how much or little of your user-generated content you would like to share and with whom you share it when you create messages by selecting the recipients of your user-generated contents and/or by the settings in the HealthBreeze App.
Please remember that the user-generated content you share with others can be copied, stored, or disseminated by the recipients and accessed by unintended recipients due to the nature of digital data. We encourage you to pay close attention when you generate and share your information or contents.
4. How We Use and Handle Your Information
a.How Does HealthWave Use My Information?
To provide the Service, HealthWave, as a data controller or joint data controller, uses your information for the following purposes:
•to provide you the Service via your mobile phone or personal computer and to allow you to transmit your user-generated content to other HealthBreeze users;
•to verify your identity;
•to allow you to use your HealthBreeze account on multiple devices and transfer your HealthBreeze account to another device;
•to help you invite your colleagues to your Team, and to allow other HealthBreeze users to invite you to their Team.
•to enable you to sync other applications offered by HealthWave, HealthWave affiliates, and HealthWave business partners together with your HealthBreeze account and to share information between the applications you use;
•to respond to requests you may make to use services provided by HealthWave other than the HealthBreeze app service;
•to detect and deter unauthorized or fraudulent use of or abuse of the Service;
•to improve and/or optimize the Service;
•to enable us to provide customer support, and to respond effectively to your inquiries and claims;
•to conduct user satisfaction surveys;
•to provide you with information regarding the Service;
•to measure the effectiveness of advertisements that we place on the Internet or in other media;
•to notify users of any other important information regarding the Service, if necessary;
•to identify winners of promotional contests, to send gifts to those winners, and to deliver purchased products and the like;
•to aggregate anonymized statistical data regarding the Service; and
•to comply with applicable laws or legal obligations.
b.How Does HealthBreeze Protect My Information?
To fulfill our commitment to respecting and protecting your privacy and the confidentiality of your information, HealthWave has implemented industry-standard safeguards to prevent unauthorized access or disclosure, misuse, alternation, or destruction of your information.
Because no method of electronic transmission or method of data storage is perfect or impenetrable, we cannot guarantee that your information will be absolutely safe from intrusion during transmission or while stored in our systems.
To help protect your privacy and confidentiality of your information, we also need to ask for your cooperation regarding the following: Please do not share your password with others or use the same passwords you use for other services. Also, please notify us in the event you suspect any unauthorized use of your account or any other breach of security via firstname.lastname@example.org.
c.Where Is My Information Transmitted and Stored?
To provide the Service in a reliable and responsible manner, HealthWave processes and stores your information on secure servers which may be physically located in different countries around the world.
By continuing to use the Service, you agree that your information may be internationally transferred and that HealthWave can process and store your information in a country other than where you submitted.
d.How Long Does HealthWave Keep My Information?
We may retain your personal information even after your account is closed if retention is reasonably necessary:
•to comply with applicable laws, regulations or legal obligations;
•to provide and complete customer support service;
•to resolve disputes between or with HealthWave users; or
•to detect and deter unauthorized or fraudulent use of or abuse of the Service.
e.Does HealthWave Use Outside Service Providers or Agents?
To facilitate and provide you with the Service, it sometimes is necessary for HealthWave to request third party partner service providers or agents to help us process and/or store your personal information. We strictly evaluate the partner service providers and agents, and we make every effort to ensure that they have established appropriate and secure information administration and organizational control systems, and we strictly require that they comply with applicable laws and regulations. We also require that they access your personal information only the extent necessary to perform tasks on our behalf.
f.Does HealthWave Give My Information to Third Parties?
•to help us maintain your session when you use the Service;
•to enhance security;
•to remember information about your browser and your preferences; and
•to help us understand how people use the Services and improve the Service.
For example, we may use Google Analytics to assist us with this.
Most browsers allow you to control whether or not to accept cookies. If you, however, deactivate cookies or limit the ability to set cookies, you may not be able to use certain parts or all functions, or limit your overall user experience.
h.Does HealthWave Use Third-Party Modules?
HealthWave uses third-party modules to provide video streaming service and map service.
We may also install third-party modules within the Apps in order to measure the effectiveness of the advertisements and to understand how the Service is used. Below is details regarding the Apps in which such third-party modules will be installed.
Operator: Google Inc.
Aims: To provide a video streaming service
・Google Maps API
Operator: Google Inc.
Aims: To provide address and map information for the Team profile.
・Google Analytics Android SDK
Operator: Google Inc.
Aims: To measure the effectiveness of the advertisements and to understand how the Service is used.
5. Your Choices, Your Rights
It is possible that HealthWave obtains personal information relating to individuals who are currently not users of the Service. Please note that, regardless of whether or not you are a user of the Service, you have the choices and rights under this section if we hold your personal information.
a.How Do I Control My Information?
HealthWave has tried to make it as easy as possible for you to have control over your personal information. You can confirm and revise most of your personal information directly within the HealthBreeze App at any time. For example:
•under your “Profile” in Settings, you can confirm your device phone number, you can confirm and revise your display name and profile picture;
•under “Account” in Settings, you can confirm and/or revise your registered e-mail address. You can also delete your registered account.
In addition to your ability to check, correct, block, or delete your information directly through the HealthBreeze App, if we hold your personal information, you can always send us a written request at any time to confirm, correct, block, or delete any other personal information that we hold which cannot be confirmed directly on the HealthBreeze App. Upon verification of your identity, we will respond to your request within a reasonable period of time and in accordance with relevant law. To check, correct, block, or delete your information, please contact us via email@example.com. If you would like to send us a written request, please refer to Section 6.b for our mailing address.
If you no longer wish to use the Service or if you no longer wish to consent to Healthwave’s collection and use of your personal information, you may choose to delete your entire account directly through the HealthBreeze App. We will take reasonable measures to delete your information in accordance with Section 4.d.
b.What If I Change My Mind?
HealthWave has worked hard to make sure that you can have as much control over your personal information as possible.
If you change your mind regarding how much information you wish to continue to share or disclose on the Service going forward, you always can change the settings in the HealthBreeze App relating to, among other examples:
•your profile information such as your profile picture, your display name;
•whether to register your e-mail address;
•whether to add profile information of your Team;
•whether to send HealthBreeze animation to other people.
6. Other Important Information for You
a.A Special Note about Children in the United States of America
The HealthBreeze App service is intended for a general audience and is not directed to or intended be used by children under the age of 13 (“Children”).
We understand the special necessity to protect children's online privacy, and we do not knowingly collect any personal information from Children.
If, however, you believe we have collected any personal information from Children, then please let us know via firstname.lastname@example.org . If you would like to send us a written request, please refer to Section 6.b for our mailing address.
If we learn that we have inadvertently collected personal information from Children, we will deactivate the relevant account(s) and will take reasonable measures to promptly delete such personal information from our records.
b.I have Questions/Comments/Concerns
HealthWave Co., LTD.
904 World Meridian Venture Center (I)
254 Butkotro, Geumcheongu, Seoul
153-781 Republic of Korea